Rajalakshmi Soundarapandiyan, a seasoned Senior Product Manager, has built an impressive career through her expertise in Salesforce and e-commerce technologies. With a Master's in Computer Science and a Bachelor's in Electrical and Electronics Engineering, she brings a blend of technical knowledge and strategic leadership to her role. Certified as a Scrum Product Owner and Salesforce Sales Cloud Consultant, Rajalakshmi excels in managing product roadmaps, collaborating with cross-functional teams, and automating complex processes. Her work across diverse industries such as finance, education, and retail has driven significant operational improvements, cost savings, and enhanced customer satisfaction.
Throughout her career, she has led impactful projects at companies like iLink Solutions, Elementalents, and Cognizant, partnering with clients such as Scholastic, CIT Bank, and PepsiCo. Rajalakshmi's ability to transition legacy systems to modern platforms, optimize workflows, and integrate advanced technologies like APIs and Salesforce has played a pivotal role in driving revenue growth. Her leadership in digital transformation and product innovation continues to make her an asset.
A Visionary in IT Product Management
The TITAN Business Awards celebrate professionals who have shaped industries through innovation, leadership, and customer service. Rajalakshmi, known as Raji, was honored with the "Information Technology - Technical Professional of the Year" award for her transformative impact in IT product management. This category recognizes leaders who align complex customer needs with innovative product solutions, a skill that Raji has homed in projects like Scholastic Book Clubs, where she integrated Salesforce Commerce Cloud functionalities with business objectives to boost operations and customer satisfaction.
Her extensive experience in Salesforce, e-commerce, and API integration has consistently delivered results, ensuring that products meet evolving business needs and drive organizational growth.
From Academic Foundations to Global Influence
Raji's journey began in India, where she earned a bachelor's degree in electrical and Electronics Engineering at Madurai Kamaraj University, followed by a Master's in Computer Science from Alagappa University. Her technical expertise, combined with her project management and leadership skills, has propelled her through a series of increasingly challenging roles. At iLink Solutions, where she serves as Senior Product Manager, Raji aligns product roadmaps with the company's broader vision while managing cross-functional teams.
Her win at the TITAN Business Awards underscores her ability to turn innovative strategies into real-world success. Her leadership at Scholastic Book Clubs, specifically in Salesforce Commerce Cloud integration, was instrumental in this achievement.
What Sets Raji Apart?
Raji's leadership is marked by her ability to synthesize complex business requirements into strategic product solutions. Whether creating JIRA tickets or leading User Acceptance Testing (UAT), she ensures that every part of the product lifecycle is executed flawlessly. One of her most significant projects involved managing PayPal-related order completion within the checkout functionalities of Salesforce Commerce Cloud, ensuring a seamless user experience.
Her proficiency with data analytics and tools like Adobe Experience Manager (AEM) also distinguishes her as a leader in customer experience improvement. The TITAN Awards recognized these contributions, honoring her not just for day-to-day product management but for her ability to revolutionize processes and influence stakeholders.
The Impact of Her Leadership
Raji's leadership extends across various industries and roles. As a Product Owner at Elementalents LLC, she managed the B2B e-commerce product roadmap for SANY America, aligning business goals with customer needs. At CIT Bank, she spearheaded the transition from a retiring .Net system to Salesforce, ensuring a smooth shift in credit approvals and CIP process automation. Her experience in the payment sector with Cognizant also highlighted her ability to improve data flow efficiencies and align product strategies with regulatory requirements.
In each of these roles, Raji has proven herself as a visionary leader capable of driving products through their life cycle and improving business performance.
A Future Full of Potential
As Rajalakshmi continues to build on her impressive career, the world of IT can expect even more innovation and leadership from her. She has already demonstrated proficiency in Salesforce, CPQ, and API integrations. However, it is her human-centric approach to technology—one that focuses on creating solutions that matter—that truly sets her apart. The TITAN Business Awards recognized her for this exact reason.
For Raji, product management is not just about solving technical problems but about creating value for clients, colleagues, and end-users. Her consistent ability to exceed expectations cements her place as a forward-thinking leader in IT. Rajalakshmi's TITAN Award win is a proud moment for her and those who have had the privilege to work alongside her. The world of IT is undoubtedly better because of leaders like Raji.
You may also like
Starlink Sets Its Sights on India: Musk's Vision for Better Connectivity
SCO meeting: Pakistan PM Shehbaz Sharif stays silent on Kashmir
'My son has come back': Murdered fan Renukaswamy's father as grandson born
Alastair Cook, Neetu David And AB De Villiers Inducted Into The ICC Hall Of Fame As Class Of 2024
'Stylish' ankle wellies are 'so comfortable and a godsend in wet weather' - and under £20
Diwali BONANZA! Haryana anganwadi workers salary hike announced ahead of festival
YSRCP leader Sajjala Ramakrishna Reddy summoned for questioning in TDP office attack case
Jagmeet Singh calls for sanctions against Indian diplomats and ban on RSS amid diplomatic row
Ex-Liverpool player names the team to stop Man City - but it's not the Reds
Cabinet approves 3 pc hike in DA of central govt employees
Liverpool's Conor Bradley 'had goosebumps' after setting new Northern Ireland record
Conor McGregor fight date shot down immediately by opponent he called out
UAE: Insurers lost up to more than Dh9 billion in heavy April rains this year
Pakistan calls for expansion of China's Belt and Road Initiative
Rohit Sharma has the responsibility of continuing the reign of 36 years, New Zealand will be tested again.
Remove burn marks from a cooker using 1 simple item - not oven cleaner or vinegar
British influencer dies after falling from 192 meters high Castilla-La Mancha bridge
Why is BCCI preparing to remove Harmanpreet Kaur? 5 big reasons came to light including Team India's defeat.
Every trophy Thomas Tuchel has won as ex-Chelsea boss takes charge of England
Trouble Sleeping? Say Goodbye to Insomnia with These 8 Simple Yet Effective Tips